Each of Code Factory's product mailing lists serves as a forum for the discussion of topics relating to the access of mainstream mobile technology using any solution from our line of screen readers, screen magnifiers, and mobile tool applications that enhance the functionality of a mobile device. Although the members are mostly blind and visually impaired, members do not need to have a vision impairment to subscribe to the list or to take interest in the mobile accessibility products we offer.
Topics may include, but are not limited to:
- How people use Code Factory software products.
- Supported mobile devices and people's experiences using them.
- Useful web sites and applications on mobile devices and how they can best be accessed.
- Any issues users are encountering with the mobile device or Code Factory product, and the solutions or workarounds to these problems.
- Feature requests or suggestions as to how the Code Factory products can be made better.
Off topic messages may include, but are not limited to:
- The use of programs, whether on computers or other devices, that do not have anything to do with a mobile device.
- Those aspects of a computer program which do not have anything to do with a mobile device.
- Thank you messages, messages of congratulations, messages to make contact, and other friendly messages. Keep in mind that many of the lists have several hundred members, many of whom are reading the list on mobile phones or devices and are paying to download each message. Each message that is aimed at one individual, and which probably will not interest other list users, makes it more difficult for others to work with the list, particularly on a mobile device.
- Messages which state that other messages, or threads of messages, are not on topic.
- Messages having nothing to do with technology.
The lists are a great place to meet and communicate with other Code Factory users all over the world. Moreover, the lists are monitored closely by Code Factory developers, managers and staff who take into account all your constructive feedback, and even provide answers to difficult questions that plague other users as well.
Let's discuss our experience with speech, magnification and Braille access to mobile phones and PDAs, and learn from each other. If you are looking for a place where you can get tips on how to do something or can give such tips, if you have questions or wish to help answer other people's questions, or if you want to express your opinion about Code Factory access solutions or mobile technology in general, then you are most welcome to join.
We wish to clarify that these are guidelines which are not set in stone, but are intended as pointers to consider when posting, in order to keep this a fun and friendly group. Continued violation of these guidelines may, however, result in the suspension of your ability to post to the list or your moderation so that each of your posts must be approved by a moderator. At least one warning will be given before any such action is taken. Please take time to read the following:
- Be friendly, respectful and constructive. People are on these lists to learn as well as to share their knowledge and they do so voluntarily.
- Generally, we do not censor any message that is on topic, even if it is about competing products. However, please keep in mind that these are mailing lists owned and run by Code Factory for users of our products or those interested in them. If you think people should check out other access solutions available in the market, then feel free to write to interested people off-list and tell them about the mailing lists for the competing products.
- Please avoid writing anything that may give rise to the "flaming" and/or bashing of a particular list member and his/her views. If necessary, privately email that person you are having issues with, and spare the rest of the group from reading about your disagreement.
- If you believe that any member is causing trouble on the list, please do not raise this as an issue on the list. Submit a ticket at Code Factory's Help Desk and express your concern. If you mention these matters to the group itself, it may generate considerable and unnecessary traffic as well as bad feelings. Similarly, please do not post messages asking that a thread be stopped, accusing someone on the list of being off topic, or demanding anyone to unsubscribe or be removed. Remember that these are appropriately within the scope of the list moderator's responsibilities. Code Factory, as the owner of the lists, reserves the right to exclude or restrict anyone from being able to post to the group. You can request us to reprimand or unsubscribe someone, but do that privately. Neither should you expect us to grant what you ask for because, although your feedback as members are appreciated and duly noted, the final decision regarding list-related issues rests on us.
- Use descriptive subject lines on messages. The subject should indicate the contents of a message. For example, Subjects like "Help" or "problem", are probably less helpful than they could be. Subjects like "Mobile Speak is not reading the caller ID information" or "New telnet package which works with Mobile Speak" both describe the message contents more clearly.
- As the discussion develops, the subject matter of a thread may change. Edit the subject heading if it does not apply or correspond with what you are posting. In this way, members who do not have the luxury of time to read every post can decide, without opening them, which ones are worth reading for their particular circumstances. If you believe your question is specific to a device or application, it will also help if you mention the device model and program name in the subject line.
- When replying, SHORTEN the quoted material, or the original email to which you're responding. Please do not leave the entire thread in your reply. One quoted message is enough. Some members may be on digest mode, on a mobile device, have a dialup or other slower connection, or pay by time or volume of data when downloading mail, so please make the list as easy for others to use as possible.
- Configure your spam filters or check with your internet service provider (ISP) to make sure that you receive messages sent from the list address or the codefactory.cat domain name. Note that after a certain number of bounced messages, the lists are configured to disable your subscription. You can re-enable it when you have sorted out the problems with receiving list messages.
- If you need to go on vacation and plan to set an auto-reply (or out-of-office reply) message, please set your mail delivery for the list to NoMail by sending a blank message with "set delivery off" (no quotes) in the subject line to the list address with -request before the @ sign; for example, firstname.lastname@example.org if you are subscribed to the Mobile Speak for Pocket PCs users list. You can revert to Normal mail delivery when you get back by sending another blank message to the same address but this time, with "set delivery on" (no quotes) in the subject line. Alternatively, you can submit a ticket at Code Factory's Help Desk and ask us to manually set you on NoMail delivery status until you return.
Tip: We recommend that you set up a message rule or configure the filter settings of your email client, so that when a message arrives from the mailing list (e.g., email@example.com), the email is automatically archived in the folder of your choice.
Note: Remember that to post a reply, you must use the Reply-All function of your email client.
Please fill out the form below to subscribe to, or unsubscribe from, the mailing list for the product you are using. Note that if you own a Code Factory Mobile Tool, join the list for the screen reader and screen magnifier running on the same platform as that software application (e.g., to the Mobile Speak/Magnifier for Symbian Phones list if you have the Mobile color Recognizer for the Symbian platform).
By submitting this form, you expressly agree that your personal information will be stored in the automated system of Code Factory, S.L., which is registered with the Spanish Data Protection Agency (Agencia Española de Protección de Datos), and is headquartered at Rambla Egara 148, 2-2, Terrassa (Barcelona), in compliance with the Personal Data Protection Act (Ley Orgánica de Protección de Datos de Carácter Personal), for the purpose of managing this information, informing you of requested products and company events, and sending information of a commercial interest, either by email or by other means of communication. At any time, you may exercise your right to access, correct, or remove this information by submiting a ticket at Code Factory's Help Desk indicating the subject "Data Protection".
In the event that you do not accept conditions described above, we will be unable to include you in our system and inform you of services which may interest you in the future.